Frequently Asked Questions
Everything you need to know about EligibleCheck
No! Pay As You Go credits never expire. Buy them once and use them whenever you need.
Yes! You can cancel your subscription at any time. Your access will continue until the end of your current billing period.
If you check eligibility occasionally (a few times per year), choose Pay As You Go. If you have a family or check frequently (5+ times per month), Monthly is the best value at just $0.08 per check.
You can purchase more Pay As You Go credits anytime or upgrade to the Monthly Plan for better value (50 checks per month for just $3.99).
Our AI is trained on IRS Publication 502 (2024) and provides results with confidence scores. We recommend confirming with your FSA/HSA administrator for final determination.
Yes! We take your privacy seriously and never sell your data. We use industry-standard encryption to protect your information. Any data we store is securely encrypted and used only to improve your experience with our service.
We're currently working on an API for businesses and developers. Contact us at info@eligiblecheck.com to join the waitlist.